Part-Time Digital Banking Concierge

Capital One Group; New York (NY); On-site; USD 52,000 - 55,000; Part time

Benefits offered by this job

Health benefits

Flexible schedule

Education assistance

Matching 401(k)

Parental leave

Job summary

Capital One in New York is seeking a Part Time Branch Ambassador to deliver hospitality-driven banking experiences. You will handle cash transactions, educate clients on digital tools, and act as the face of a welcoming community hub.

The role emphasizes customer-centric service without traditional sales quotas and requires adaptability across a fast-moving environment. The position involves greeting customers, assisting with mobile banking, and recommending solutions to help clients achieve

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with accuracy and maintain compliance with security/audit/BSA/AML standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify client needs and pair them with the right digital tools or banking solutions.
• Greet customers and ensure a welcoming, community-oriented environment.

Skills

Customer service

Hospitality mindset

Tech fluency

Attention to detail

Education

High School Diploma/GED/Equivalent

Associate’s degree

Tools

G-Suite

Job description

Capital One in New York is seeking a Part Time Branch Ambassador to deliver hospitality-driven banking experiences. You will handle cash transactions, educate clients on digital tools, and act as the face of a welcoming community hub.

The role emphasizes customer-centric service without traditional sales quotas and requires adaptability across a fast-moving environment. The position involves greeting customers, assisting with mobile banking, and recommending solutions to help clients achieve