Part-Time Branch Banking Associate — Customer Sales

Citi; New York (NY); Sur place; USD 33 000 - 43 000; Temps partiel

Avantages offerts par ce poste

Medical, dental & vision coverage

401(k)

Paid time off and holidays

Résumé du poste

Citi is hiring an Universal Banker in Somers, New York, to support customer service and drive sales in a part-time capacity. You will assist with account openings, resolve service issues, and execute transactions following bank policies.

The role emphasizes customer relations, risk awareness, and collaboration with branch teams on seminars, campaigns, and product initiatives. Strong written and verbal communication is essential.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilités

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Connaissances

Communication skills

Retail banking experience

Formation

High School diploma or equivalent

Description du poste

Citi is hiring an Universal Banker in Somers, New York, to support customer service and drive sales in a part-time capacity. You will assist with account openings, resolve service issues, and execute transactions following bank policies.

The role emphasizes customer relations, risk awareness, and collaboration with branch teams on seminars, campaigns, and product initiatives. Strong written and verbal communication is essential.