Part-Time Box Office Pro — Evenings & Weekends

Legends Global; Wilkes-Barre (Luzerne County); On-site; USD 17,000 - 25,000; Part time

Job summary

Legends Global at Mohegan Arena is seeking a Part-Time Box Office Ticket Seller to manage daily ticketing duties and guest interactions. You will handle will-call tickets, cash handling, and inquiries, ensuring a smooth on-site experience during events.

The role requires flexibility to work evenings, weekends, and event-driven hours, with a focus on reliable attendance and professional service. Compliance with safety policies and background checks is required.

Qualifications

• High School diploma/GED or student pursuing a high school diploma
• Pass a HireRight Background Check in compliance with company policy
• Basic knowledge of computer and point of sale technology
• Previous Ticketmaster or venue box office experience preferred
• Outgoing, friendly, and professional attitude for strong guest relations
• Ability to communicate effectively both verbally and in writing
• Must be able to follow directions, but work independently when needed
• Work well with others in a team environment in a high volume and sometimes stressful environment
• Able to work most event hours which include nights and most weekends as assigned shifts dictate
• Reliable transportation, punctual arrival, and consistent availability
• Must practice safe work habits, follow all safety policies, procedures, and regulations, and complete any company-wide safety training and any additional job specific training
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Responsibilities

• Open and/or close ticket window as required
• Sell and distribute will call tickets for Mohegan Arena events using Ticketmaster software
• Reconcile daily sales reports and cash deposits
• Answer customers’ questions promptly, courteously, and accurately both over the phone and at the ticket window
• Keep a clean, well-groomed appearance, and organized work space
• Maintain an energetic, professional, and polite relationship with co-workers, clients, and the public
• Perform related clerical work and other special assignments as requested
• Performs other duties as assigned

Skills

Guest relations

Communication

Teamwork

Independence

Reliability

Customer service

Education

High School diploma/GED

Tools

Ticketmaster

POS technology

Job description

Legends Global at Mohegan Arena is seeking a Part-Time Box Office Ticket Seller to manage daily ticketing duties and guest interactions. You will handle will-call tickets, cash handling, and inquiries, ensuring a smooth on-site experience during events.

The role requires flexibility to work evenings, weekends, and event-driven hours, with a focus on reliable attendance and professional service. Compliance with safety policies and background checks is required.