Part-Time Box Office & Guest Services Associate

Legends; Rockford (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global is hiring Part Time Box Office Staff for the BMO Center and Coronado Theatre in Rockford, IL. The role supports guests with ticketing, information requests and transactions at events, using the Ticketmaster system.

Responsibilities include selling tickets, handling cash and cards, managing will-call, and balancing the cash drawer at shift end while delivering excellent guest experience.

Qualifications

• Ability to understand and follow instructions.
• Ability to work safely and efficiently with machinery.
• Ability to work with minimum supervision and understand verbal and written instructions.
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule.

Responsibilities

• Provide all guests a positive first impression by offering superior guest service.
• Accurately operate the Ticketmaster computer ticketing system to sell tickets.
• Communicate with guests to locate and deliver will-call tickets.
• Provide information regarding events and facilities both in person and on the telephone.
• Provide superior customer services to all patrons in the facility.
• Accept payments via cash, check or credit card.
• Balance cash drawer at the end of the day.

Skills

Guest service

Cash handling

Ticketing knowledge

Education

High school diploma

Tools

Ticketmaster

Job description

Legends Global is hiring Part Time Box Office Staff for the BMO Center and Coronado Theatre in Rockford, IL. The role supports guests with ticketing, information requests and transactions at events, using the Ticketmaster system.

Responsibilities include selling tickets, handling cash and cards, managing will-call, and balancing the cash drawer at shift end while delivering excellent guest experience.