Part-Time Box Office & Ticketing Specialist

Legends Global; Rockford (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre in Rockford, IL. The role reports to the Director of Box Office and emphasizes superior guest service, accurate ticketing, and cash handling during events.

Responsibilities include operating Ticketmaster, processing will-call tickets, delivering event information, and maintaining a balanced cash drawer. Must be 18+, high school diploma, and able to pass a background check.

Qualifications

• Ability to understand and follow instructions.
• Ability to work safely and efficiently with machinery.
• Ability to work with minimum supervision and understand verbal and written instructions.
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule.

Responsibilities

• Provide all guests a positive first impression by offering superior guest service.
• Accurately operate the Ticketmaster computer ticketing system to sell tickets.
• Communicate with guests to locate and deliver will-call tickets.
• Provide information regarding events and facilities both in person and on the telephone.
• Provide superior customer services to all patrons in the facility.
• Accept payments via cash, check or credit card.
• Balance cash drawer at the end of the day.

Job description

Legends Global has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre in Rockford, IL. The role reports to the Director of Box Office and emphasizes superior guest service, accurate ticketing, and cash handling during events.

Responsibilities include operating Ticketmaster, processing will-call tickets, delivering event information, and maintaining a balanced cash drawer. Must be 18+, high school diploma, and able to pass a background check.