Part Time Box Office Staff

ASM Global-SMG; United States; On-site; USD 17,000 - 25,000; Part time

Job summary

Legends Global is hiring Part Time Box Office Staff to support events at the BMO Center and Coronado Theatre. Under the Director of Box Office, you will deliver first-rate guest service and use Ticketmaster to sell tickets effectively.

You will assist guests with will-call, provide event information, process payments, and balance cash at day’s end. This role requires flexibility for nights, weekends, and holidays according to the event schedule.

Qualifications

• High school diploma.
• Must be 18 years of age.
• Ability to pass a criminal and background check.
• Ability to understand and follow instructions.
• Ability to work safely and efficiently with machinery.
• Ability to work with minimum supervision and understand verbal and written instructions.
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule.

Responsibilities

• Provide all guests a positive first impression by offering superior guest service.
• Accurately operate the Ticketmaster computer ticketing system to sell tickets.
• Communicate with guests to locate and deliver will-call tickets.
• Provide information regarding events and facilities both in person and on the telephone.
• Provide superior customer services to all patrons in the facility.
• Accept payments via cash, check or credit card.
• Balance cash drawer at the end of the day.

Skills

Guest service

Communication

Cash handling

Education

High school diploma

Job description

Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the Director of Box Office, the Part Time Box Office Staff member’s primary responsibilities include the following functions in accordance with Legends Global policies.

MAJOR RESPONSIBILITIES

• Provide all guests a positive first impression by offering superior guest service
• Accurately operate the Ticketmaster computer ticketing system to sell tickets
• Communicate with guests to locate and deliver will-call tickets
• Provide information regarding events and facilities both in person and on the telephone
• Provide superior customer services to all patrons in the facility
• Accept payments via cash, check or credit card
• Balance cash drawer at the end of the day

QUALIFICATIONS

• Ability to understand and follow instructions
• Ability to work safely and efficiently with machinery
• Ability to work with minimum supervision and understand verbal and written instructions
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule

PHYSICAL DEMANDS

• Ability to walk, sit and stand for long periods of time on hard-surface floor

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

REQUIREMENTS

• High school diploma
• Must be 18 years of age
• Ability to pass a criminal and background check

Applicants that need reasonable accommodations to complete the application process may contact [phone]

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.