Part Time Box Office Staff

Legends Global; Rockford (IL); On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre in Rockford, IL. The role reports to the Director of Box Office and emphasizes superior guest service, accurate ticketing, and cash handling during events.

Responsibilities include operating Ticketmaster, processing will-call tickets, delivering event information, and maintaining a balanced cash drawer. Must be 18+, high school diploma, and able to pass a background check.

Qualifications

• Ability to understand and follow instructions.
• Ability to work safely and efficiently with machinery.
• Ability to work with minimum supervision and understand verbal and written instructions.
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule.

Responsibilities

• Provide all guests a positive first impression by offering superior guest service.
• Accurately operate the Ticketmaster computer ticketing system to sell tickets.
• Communicate with guests to locate and deliver will-call tickets.
• Provide information regarding events and facilities both in person and on the telephone.
• Provide superior customer services to all patrons in the facility.
• Accept payments via cash, check or credit card.
• Balance cash drawer at the end of the day.

Job description

Legends Global, the leader in privately managed public assembly facilities, has immediate openings for Part Time Box Office Staff at the BMO Center and Coronado Theatre. Under the direction of the Director of Box Office, the Part Time Box Office Staff member’s primary responsibilities include the following functions in accordance with Legends Global policies.

MAJOR RESPONSIBILITIES

• Provide all guests a positive first impression by offering superior guest service
• Accurately operate the Ticketmaster computer ticketing system to sell tickets
• Communicate with guests to locate and deliver will-call tickets
• Provide information regarding events and facilities both in person and on the telephone
• Provide superior customer services to all patrons in the facility
• Accept payments via cash, check or credit card
• Balance cash drawer at the end of the day

QUALIFICATIONS

• Ability to understand and follow instructions
• Ability to work safely and efficiently with machinery
• Ability to work with minimum supervision and understand verbal and written instructions
• Ability to work flexible hours including nights, weekends and holidays based on the event schedule

PHYSICAL DEMANDS

• Ability to walk, sit and stand for long periods of time on hard-surface floor

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Requirements

• High school diploma
• Must be 18 years of age
• Ability to pass a criminal and background check

BMO Center

300 Elm St. Rockford, IL 61103

Applicants that need reasonable accommodations to complete the application process may contact [phone]

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.