Part-Time Bookseller — Customer Experience Pro

Books A Million; Southern Pines (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Competitive Compensation

Health & Wellness

Financial Protection

Retirement Savings

Paid Time Off

Employee Discounts

Employee Assistance Program

Job summary

Books-A-Million in Southern Pines, NC is seeking a friendly Bookseller to provide exceptional customer service and knowledgeable assistance on books and merchandise. You will greet customers, answer questions, and operate the cash register as part of a busy retail environment.

The role emphasizes upselling memberships, magazines, educator programs, and other company-sponsored initiatives while maintaining clean shelves and an inviting store appearance.

Qualifications

• Must be 16 years of age or older.
• Successful completion of required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.
• Protects company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to assisting in other departments, receiving shipments, small fixture assembly and maintenance, assisting with inventory, and restroom cleanliness.

Skills

Interpersonal skills

Self-management

Verbal communication

Written communication

Multi-tasking

Cash register skills

Computer skills

Job description

Books-A-Million in Southern Pines, NC is seeking a friendly Bookseller to provide exceptional customer service and knowledgeable assistance on books and merchandise. You will greet customers, answer questions, and operate the cash register as part of a busy retail environment.

The role emphasizes upselling memberships, magazines, educator programs, and other company-sponsored initiatives while maintaining clean shelves and an inviting store appearance.