Part-Time Bilingual Digital Experience Specialist

Jefferson County, Colorado; Lakewood (CO); On-site; USD 32,000 - 40,000; Part time

Benefits offered by this job

Standard benefits

PTO and holidays

Retirement matching

Wellness programs

Tuition reimbursement

Job summary

Jefferson County Public Library in Lakewood, Colorado, seeks a Part-Time Bilingual Digital Experience Associate to support the Digital Experience Team. The role focuses on creating inclusive bilingual content and improving accessible online experiences across multiple platforms.

You will assist patrons with third‑party e-content databases, and help manage web content, CMS tasks, and digital displays while following privacy and ethics standards. 20 scheduled hours per week.

Qualifications

• Bachelor's degree required.
• Bilingual speaking, reading and writing in Spanish/English is required for this bilingual position.
• Minimum of one year of relevant experience supporting digital services, digital content, web-based platforms, or related customer service and technology functions.

Responsibilities

• Work with the Web Content Coordinator and Digital Librarian to create an exciting and innovative digital experience for patrons across a variety of platforms and services.
• Assist patrons, primarily with questions about third-party e-content databases, resources, and library apps.
• Perform light data entry and statistical reporting to help inform and streamline services.
• Contribute to daily web content production and long-term projects that support overall operations, including reviewing and editing content in the CMS and catalog, optimizing graphics for the web, auditing content to inform future development and updating public-facing information on various platforms.
• Support merchandising of library collections by creating and maintaining lists and digital displays.

Skills

Bilingual Spanish/English

Customer service

Experience with digital services

Education

Bachelor's degree

Tools

Content Management System (CMS)

Web-based platforms

Job description

Jefferson County Public Library in Lakewood, Colorado, seeks a Part-Time Bilingual Digital Experience Associate to support the Digital Experience Team. The role focuses on creating inclusive bilingual content and improving accessible online experiences across multiple platforms.

You will assist patrons with third‑party e-content databases, and help manage web content, CMS tasks, and digital displays while following privacy and ethics standards. 20 scheduled hours per week.