Part-Time Bell Attendant

MOLLIE ASPEN; Aspen (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Annual and Seasonal Bonus

Medical/Dental/Vision

Hotel Discounts

Employee Assistance Program

IRA Retirement Plan

Paid Vacation, Sick and Volunteer Days

Employee Incentive Programs

Tuition Assistance

Paid Bus Passes

Ski Pass

Job summary

MOLLIE Aspen seeks a friendly Bell Attendant to assist guests with luggage, greet arrivals, and support front desk operations in Aspen, Colorado. Responsibilities include guest transportation, hotel orientation, and providing local recommendations while maintaining high service standards.

The role requires excellent communication, the ability to lift up to 25 pounds, and flexibility to work varied schedules.

Qualifications

• Excellent guest service and problem-resolution skills.
• Understanding of Point of Sale (POS) systems.
• Ability to handle multiple tasks and work under pressure.
• Ability to work flexible schedules, including weekends, evenings, and holidays.
• Strong leadership and interpersonal skills.
• Requires standing for extended periods, walking, pushing, lifting to 25 pounds, bending, and reaching.

Responsibilities

• Greet and assist guests with luggage and provide hotel orientation.
• Assist front desk staff and coordinate guest transportation to/from Aspen Airport.
• Transport luggage to rooms and storage areas.
• Keep shuttle area clean and organized; ensure vehicle readiness.
• Provide limited concierge services and local recommendations.
• Transfer calls and report important information to the front desk.
• Maintain communication devices and respond to calls promptly.
• Run errands and support other duties as needed.

Skills

Guest service

POS systems

multitasking

flexible schedules

leadership

Education

High school diploma or equivalent

2+ years hospitality experience

Tools

POS systems

Job description

Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.

Designed by award-winning studio Post Company, MOLLIE's interiors are subtly inspired by the Aspen tradition of being firmly grounded while gazing abroad - a seamless blend of understated luxury and residential comfort. The property holds a quiet confidence and commitment to a reduction of excess with interiors that thoughtfully utilize native materials from Aspen and the wider Western region, accentuated with natural woods, earthen ceramics, and hand-dyed textiles. MOLLIE’s lobby fosters an inviting atmosphere for visitors and locals alike, where the eclectic mix of differing personas is celebrated and upheld.

Job Description

Our team is looking for an organized and innovative individual to become our Bell Attendant. This role requires a friendly and approachable personality, as well as excellent communication skills. In this role, you will be tasked to assist guests with luggage, meet and greet guests upon arrival and departure, assist front desk staff, and provide guest transportation to and from the Aspen Airport plus various locations for guests upon request.

Location: Aspen, CO

Start Date: ASAP

Employment Type: Full Time or Part-Time, Non-Exempt

Schedule: Varies

Category: Front Office

Pay Rate: $21/hour plus tips

Job Responsibilities

• Approach each shift with a positive attitude, a willingness to learn and ready to contribute to the team’s overall goal.
• Have a focus on always continuing your education in all facets of our business.
• Have complete knowledge of MOLLIE Aspen amenities.
• Greet and open doors to all MOLLIE Aspen Guests.
• Maintain a strong sense of ownership of entire Concierge offerings provided by MOLLIE Aspen.
• The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage.
• The Bell Attendant also provides arriving guests with a hotel orientation.
• Provide guest transportation to and from Aspen Airport while following all applicable laws.
• Label all guest luggage or mail in an organized manner.
• Move, load, and unload guest luggage and maintain a professional manner.
• Transport guest luggage to and from the shuttle, lobby, and rooms.
• Provide limited concierge services for guests; answer questions about town; provide recommendations for restaurants, etc.
• Ensure the hotel shuttle is clean. Take in for consistent car washes, cleanout trash, vacuum, etc.
• Assist the Ambassador Agents with phones or guests as needed. Transfer phone calls and report any important information to the front desk.
• Keep your communication device on at all times and respond to all calls in a timely manner.
• Constantly check the shuttle list to be aware of your schedule throughout the shift.
• Run errands as requested.
• Assist with any other job duties/tasks as needed.

Knowledge, Skills, and Abilities

• Excellent guest service and problem-resolution skills.
• Understanding of Point of Sale (POS) systems.
• Ability to handle multiple tasks and work under pressure.
• Ability to work flexible schedules, including weekends, evenings, and holidays.
• Strong leadership and interpersonal skills.
• Requires standing for extended periods, walking, pushing, lifting to 25 pounds, bending, and reaching.

Education and Experience

• High school diploma or equivalent
• 2+ years of work experience in hospitality
• The ability to move, lift, carry, push, pull, and place objects that weigh 50 pounds or less without aid is required. Assistance will be necessary for objects weighing over 50 pounds.

Benefits

• Annual and Seasonal Bonus Opportunities
• Medical/Dental/Vision
• Hotel Discounts
• Employee Assistance Program
• IRA Retirement Plan
• Paid Vacation, Sick and Volunteer Days
• Employee Incentive Programs
• Tuition Assistance
• Paid Bus Passes
• Ski Pass

For more information, contact:

[e-mail]

970-989-9504

HayMax Lodging LLC DBA MOLLIE Aspen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.