Bellperson Residences at The Little Nell

Residences at The Little Nell; Aspen (CO); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) savings plan

Employee ski passes

Paid time off

Paid leave

Job summary

Aspen One is seeking a Bellperson in Aspen, Colorado, to assist arriving and departing guests with luggage and to provide information and services to guests and patrons. The role reports to the Guest Services Manager.

Responsibilities include escorting guests to rooms, describing hotel amenities, and maintaining lobby and bell storeroom cleanliness while complying with hotel policies. A high school diploma and a valid driver's license are required; prior hotel experience is preferred.

Qualifications

• High School diploma or equivalent required.
• Current Driver’s License with no violations.
• Previous hotel experience preferred.

Responsibilities

• Escort arriving guest to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency.
• Provide summary of the hotel and the amenities offered to guests.
• Ensure guest room is in order and describe location of television remote, air-conditioning control, guest services directory etc. to guests while checking in.
• Follow baggage tagging procedures and ski storage procedures.
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas.
• Maintain a high standard of cleanliness in the Lobby and Bell storeroom.
• Make manager aware of guest’s comments or compliant.
• Comply with all policies of the hotels and Aspen One
• Assist in emergency and security procedures as directed by management.
• Complete tasks and projects delegate by your manager and assist other departments as staff and business levels demand.
• Other duties assigned

Skills

Active listening

Interpersonal skills

Problem solving

Attention to detail

English proficiency

Teamwork

Independent work

Professional demeanor

Education

High School diploma or equivalent

Job description

Position Summary

The Bellperson assists arriving and departing guests with their luggage and provide information and services to guest and patrons. This position reports to the Guest Services Manager.

Job Posting Deadline

Applications for this position will be accepted until August 16, 2026.

Essential Job Functions/Key Job Responsibilities

• Escort arriving guest to their rooms on a rotating basis with other Bell staff, handling their luggage with care and efficiency
• Provide summary of the hotel and the amenities offered to guests
• Ensure guest room is in order and describe location of television remote, air-conditioning control, guest services directory etc. to guests while checking in
• Follow baggage tagging procedures and ski storage procedures
• Deliver messages, packages, or other items to guest rooms or other areas of the hotel expeditiously, placing in designated areas
• Maintain a high standard of cleanliness in the Lobby and Bell storeroom
• Make manager aware of guest’s comments or compliant
• Comply with all policies of the hotels and Aspen One
• Assist in emergency and security procedures as directed by management
• Complete tasks and projects delegate by your manager and assist other departments as staff and business levels demand
• Other duties assigned

Qualifications

• High School diploma or equivalent required
• Current Driver’s License with no violations
• Previous hotel experience preferred

• Basic industry terminology
• Knowledge of company policies and procedures
• Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concern promptly
• Active listening and interpersonal skills to personalize the guest experience
• Ability to act professional in a fast-paced environment
• Strong attention to detail
• Ability to understand written and verbal English
• Ability to work independently with minimal supervision
• Ability to work effectively in team settings, contributing positively to group dynamics

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)

Job Benefits

• Enrollment dates differ across the various programs.
• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever‑evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster

Compensation

$23-$23