Support

MOLLIE ASPEN; Aspen (CO); On-site; USD 25,000 - 33,000; Full time

Job summary

MOLLIE Aspen is seeking a friendly and energetic Support team member to enhance dining experiences. You will work closely with kitchen and wait staff to ensure seamless service, including setting tables, delivering orders, and clearing dishes between courses.

This is a full-time on-site role in Aspen, CO, with varied shifts and weekend availability. Ideal candidates have 1+ year in hospitality and a High School diploma, with strong guest service, teamwork, and problem-solving skills.

Qualifications

• High school diploma or equivalent.
• 1+ years of work experience in hospitality.
• Ability to move, lift, and carry up to 25 pounds; assistance for heavier items.

Responsibilities

• Set tables, serve food orders, and clear dishes between courses.
• Assist with inventory of napkins, straws, salt and pepper, and other condiments.
• Maintain clean and organized service areas and stations.
• Move tables and chairs to accommodate guests and events.
• Support teammates and communicate with kitchen and management for smooth service.

Skills

Guest service

Multitasking

Flexibility

Food safety

Communication

Food expeditor

Education

High school diploma or equivalent

Job description

Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.

MOLLIE ASPEN is a new, 68-room boutique hotel that occupies a prime location on Paepcke Park in the heart of Aspen, Colorado. Drawing inspiration from the inimitable Mollie Gibson, a beloved local figure known for her restless enthusiasm for the outdoors and ability to bring people together, the hotel pays homage to her significant contributions to Aspen's early social, artistic, and adventurous fabric.

Designed by award-winning studio Post Company, MOLLIE's interiors are subtly inspired by the Aspen tradition of being firmly grounded while gazing abroad - a seamless blend of understated luxury and residential comfort. The property holds a quiet confidence and commitment to a reduction of excess with interiors that thoughtfully utilize native materials from Aspen and the wider Western region, accentuated with natural woods, earthen ceramics, and hand-dyed textiles. MOLLIE’s lobby fosters an inviting atmosphere for visitors and locals alike, where the eclectic mix of differing personas is celebrated and upheld.

Petit Trois Le Valley opened its doors in 2018 in Sherman Oaks. This second, more spacious location is intended to feel like a lavish French Brasserie, including a gorgeous bar, banquet lined dining room, Chef’s counter in front of the open kitchen, and a second dining room which can be reserved for larger parties and private Events.

Job Description

MOLLIE's Aspen is currently looking for a Support, who is dedicated to improving the dining experience for our guests. Your role will involve working closely with our kitchen and wait staff to ensure seamless cooperation. As a Support, the main responsibilities include setting tables, serving food orders, and clearing used dishes and utensils from tables.

Start Date: ASAP

Employment Type: Full Time, Exempt

Schedule: Varies

Category: F&B

Job Responsibilities

• Approach each shift with a positive attitude, a willingness to learn, and ready to contribute to the team’s overall goal.
• Proficiency in the property management system and related procedures.
• Assisting customers with queries, requests, and redirecting as necessary.
• Managing the inventory of napkins, straws, salt, pepper, and other table condiments and supplies.
• Reporting any damage, shortages, and complaints to the manager.
• Moving tables, chairs, and furniture to accommodate customers as needed.
• Tidying the restaurant after service and ensuring that it is prepped for the following service.
• Ensuring that the restaurant supplies, and equipment are clean and maintained.
• Assisting customers with requests or complaints
• Setting up and breaking down tables for each shift
• Maintaining the service station in a clean and orderly manner
• Performing food preparation and ensuring that foods are delivered promptly to the appropriate customers' tables.

Collaboration and Communication

• Collaborate with other departments, such as culinary staff and management, to create a seamless and exceptional experience.

The duties of this position may change from time to time. MOLLIE Aspen reserves the right to add or delete duties and responsibilities at their discretion. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Knowledge, Skills, and Abilities

• Excellent guest service and problem-resolution skills.
• Ability to handle multiple tasks and work under pressure.
• Ability to work flexible schedules, including weekends, evenings, and holidays.
• Experience as a Food Expeditor similar entry-level role in a restaurant. Strong interpersonal skills.
• Understanding of hygiene and food safety rules

Education and Experience

• High school diploma or equivalent
• 1+ years of work experience in hospitality
• The ability to move, lift, carry, push, pull, and place objects that weigh 25 pounds or less without aid is required. Assistance will be necessary for objects weighing over 50 pounds.

Physical Demands

• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25, occasionally lifting up to 50, sitting, standing, for 4 to 8 hours, bending and moving intermittently during working hours.

MOLLIE Aspen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.