Bell Attendant

Mollie Aspen; Aspen (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

Medical/Dental/Vision

Hotel discounts

Employee Assistance Program

IRA retirement plan

Paid vacation/sick days

Tuition assistance

Ski pass

Job summary

Mollie Aspen in Aspen, CO seeks a friendly Bell Attendant to greet guests, assist with luggage, and coordinate shuttle transportation. You will support front desk staff and provide local recommendations to guests.

The role is full-time, non-exempt, with varied shifts. Compensation starts at $21/hour plus tips, reflecting hospitality service expectations and guest satisfaction focus.

Qualifications

• High school diploma or equivalent.
• 2+ years of work experience in hospitality.
• Ability to move, lift, push, and place objects up to 50 pounds with or without assistance.

Responsibilities

• Greet and assist guests with luggage and convey information about local services.
• Meet and greet guests on arrival and departure.
• Provide guest transportation to/from Aspen Airport and other requested locations.
• Maintain a professional appearance and knowledge of Mollie Aspen amenities.
• Assist front desk staff and ensure smooth shuttle operations.

Skills

Guest service

POS systems

Multitasking

Flexible scheduling

Leadership

Stamina

Education

High school diploma or equivalent

Tools

POS systems

Job description

Become a part of a contemporary culture that celebrates individuality, creativity, and teamwork! We are redefining the essence of hospitality and are looking for energetic, down-to-earth team players who thrive by making genuine connections, crafting experiences, and fostering good vibes.

Designed by award-winning studio Post Company, MOLLIE's interiors are subtly inspired by the Aspen tradition of being firmly grounded while gazing abroad - a seamless blend of understated luxury and residential comfort. The property holds a quiet confidence and commitment to a reduction of excess with interiors that thoughtfully utilize native materials from Aspen and the wider Western region, accentuated with natural woods, earthen ceramics, and hand-dyed textiles. MOLLIE’s lobby fosters an inviting atmosphere for visitors and locals alike, where the eclectic mix of differing personas is celebrated and upheld.

Petit Trois Le Valley opened its doors in 2018 in Sherman Oaks. This second, more spacious location is intended to feel like a lavish French Brasserie, including a gorgeous bar, banquet lined dining room, Chef’s counter in front of the open kitchen, and a second dining room which can be reserved for larger parties and private Events.

Job Description

Our team is looking for an organized and innovative individual to become our Bell Attendant. This role requires a friendly and approachable personality, as well as excellent communication skills. In this role, you will be tasked to assist guests with luggage, meet and greet guests upon arrival and departure, assist front desk staff, and provide guest transportation to and from the Aspen Airport plus various locations for guests upon request.

Location

Aspen, CO

Start Date

ASAP

Employment Type

Full Time, Non-Exempt

Schedule

Varies

Category

Front Office

Pay Rate

$21/hour plus tips

Job Responsibilities

• Approach each shift with a positive attitude, a willingness to learn and ready to contribute to the team’s overall goal.
• Have a focus on always continuing your education in all facets of our business.
• Have complete knowledge of MOLLIE Aspen amenities.
• Greet and open doors to all MOLLIE Aspen Guests.
• Maintain a strong sense of ownership of entire Concierge offerings provided by MOLLIE Aspen.
• The Bell Attendant transports luggage to the guest room for arrivals and transports luggage for departing guests to the hotel entrance or into temporary storage.
• The Bell Attendant also provides arriving guests with a hotel orientation.
• Provide guest transportation to and from Aspen Airport while following all applicable laws.
• Label all guest luggage or mail in an organized manner.
• Move, load, and unload guest luggage and maintain a professional manner.
• Transport guest luggage to and from the shuttle, lobby, and rooms.
• Provide limited concierge services for guests; answer questions about town; provide recommendations for restaurants, etc.
• Ensure the hotel shuttle is clean. Take in for consistent car washes, cleanout trash, vacuum, etc.
• Assist the Ambassador Agents with phones or guests as needed. Transfer phone calls and report any important information to the front desk.
• Keep your communication device on at all times and respond to all calls in a timely manner.
• Constantly check the shuttle list to be aware of your schedule throughout the shift.
• Run errands as requested.
• Assist with any other job duties/tasks as needed.

Knowledge, Skills, and Abilities

• Excellent guest service and problem-resolution skills.
• Understanding of Point of Sale (POS) systems.
• Ability to handle multiple tasks and work under pressure.
• Ability to work flexible schedules, including weekends, evenings, and holidays.
• Strong leadership and interpersonal skills.
• Requires standing for extended periods, walking, pushing, lifting to 25 pounds, bending, and reaching.

Education and Experience

• High school diploma or equivalent
• 2+ years of work experience in hospitality
• The ability to move, lift, carry, push, pull, and place objects that weigh 50 pounds or less without aid is required. Assistance will be necessary for objects weighing over 50 pounds.

Benefits

• Annual and Seasonal Bonus Opportunities
• Medical/Dental/Vision
• Hotel Discounts
• Employee Assistance Program
• IRA Retirement Plan
• Paid Vacation, Sick and Volunteer Days
• Employee Incentive Programs
• Tuition Assistance
• Paid Bus Passes
• Ski Pass

Contact

[e-mail]

970-989-9503

HayMax Hotels is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.