Part-Time BDC Specialist — Customer Service & Scheduling

Reynolds Garage & Marine, Inc.; Connecticut; On-site; USD 21,000 - 30,000; Part time

Job summary

Reynolds Subaru – Lyme, CT is seeking a friendly, dependable Part-Time Business Development Representative (BDC). This role is ideal for someone who enjoys talking with people, delivering great customer service, and working in a positive team environment.

You'll contact customers by phone, text, and email; help schedule service appointments; follow up on maintenance; and maintain accurate records while supporting our Service Advisors.

Qualifications

• Friendly and professional communication skills.
• Comfortable speaking with customers on the phone.
• Dependable and organized.
• Basic computer skills.
• Positive attitude and willingness to learn.
• Customer service experience is a plus, but training is available for the right candidate.

Responsibilities

• Contact customers by phone, text, and email.
• Help customers schedule service appointments.
• Follow up with customers regarding upcoming maintenance.
• Answer basic questions and assist with appointment needs.
• Maintain accurate customer and appointment information.
• Work closely with Service Advisors and Service Department.
• Create an excellent customer experience from the first contact.

Skills

Friendly communication

Phone conversation

Dependable

Organized

Basic computer skills

Willingness to learn

Customer service experience (plus)

Job description

Reynolds Subaru – Lyme, CT is seeking a friendly, dependable Part-Time Business Development Representative (BDC). This role is ideal for someone who enjoys talking with people, delivering great customer service, and working in a positive team environment.

You'll contact customers by phone, text, and email; help schedule service appointments; follow up on maintenance; and maintain accurate records while supporting our Service Advisors.