Part-Time Banking Service Specialist

Santander US; Hyannis (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander US in Hyannis, MA is seeking a friendly Teller to support customers with everyday banking needs and accurate transactions. You will process deposits, withdrawals, transfers, and cash handling while prioritizing risk control and compliance.

Ideal candidates have 6+ months of cash handling and customer service experience, bilingual Portuguese and/or Spanish is a plus, and the ability to work a flexible schedule including weekends and evenings. Competitive pay and benefits offered.

Qualifications

• 6+ months cash handling experience required.
• 6+ months demonstrated customer service experience required.
• Bilingual Portuguese and/or Spanish language skills preferred.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide exceptional customer service and greet customers.
• Process deposits, withdrawals, and transfers accurately.
• Maintain cash drawer and perform cash handling duties.
• Adhere to bank policies and procedures, including compliance and risk controls.
• Cross-sell bank products to build customer relationships.

Skills

Cash handling

Customer service

Bilingual Portuguese/Spanish

Attention to detail

Digital literacy

Time management

Multi-tasking

Risk awareness

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander US in Hyannis, MA is seeking a friendly Teller to support customers with everyday banking needs and accurate transactions. You will process deposits, withdrawals, transfers, and cash handling while prioritizing risk control and compliance.

Ideal candidates have 6+ months of cash handling and customer service experience, bilingual Portuguese and/or Spanish is a plus, and the ability to work a flexible schedule including weekends and evenings. Competitive pay and benefits offered.