Part-Time Banking Pro: Grow Relationships & Revenue

Citigroup Inc.; Melaleuca Isles (FL); On-site; USD 42,000 - 54,000; Part time

Job summary

Citigroup Inc. is seeking a Universal Banker to join our Plantation, FL team. This entry-level role supports sales, product and service activities in coordination with the customer service team to build customer loyalty and drive sales.

The role emphasizes assisting in account openings, handling service issues, and processing transactions while maintaining compliance with bank policies and risk controls. Part-time hours are available at this location.

Qualifications

• 1-3 years of relevant experience.
• Previous retail banking or similar experience required.
• Clear and concise written and verbal communication skills.
• Bilingual English/Spanish speaking preferred.

Responsibilities

• Assist in basic account opening for existing customers.
• Provide service delivery to resolve account service issues.
• Execute financial transactions per bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for Citi's reputation and safeguarding Citi and its assets.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Citigroup Inc. is seeking a Universal Banker to join our Plantation, FL team. This entry-level role supports sales, product and service activities in coordination with the customer service team to build customer loyalty and drive sales.

The role emphasizes assisting in account openings, handling service issues, and processing transactions while maintaining compliance with bank policies and risk controls. Part-time hours are available at this location.