Banking Sales & Service Associate

Citi; Plantation (FL); On-site; USD 42,000 - 54,000; Part time

Job summary

Citi is seeking an entry-level Universal Banker in Plantation, FL to assist in opening accounts and delivering service to customers. You will execute transactions, resolve issues, and refer opportunities to partners while supporting branch sales initiatives.

The role emphasizes strong communication, compliance with bank policies, and risk-aware decision making. This part-time position offers Citi benefits and growth within Consumer Sales.

Qualifications

• 1-3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• Bilingual English/Spanish Speaking Preferred

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Communication skills

Bilingual English/Spanish

Retail banking experience

Education

High School diploma or equivalent

Job description

Citi is seeking an entry-level Universal Banker in Plantation, FL to assist in opening accounts and delivering service to customers. You will execute transactions, resolve issues, and refer opportunities to partners while supporting branch sales initiatives.

The role emphasizes strong communication, compliance with bank policies, and risk-aware decision making. This part-time position offers Citi benefits and growth within Consumer Sales.