Part-Time Universal Banker: Start a Retail Banking Career

Citigroup Inc.; Chicago (IL); On-site; USD 44,000 - 58,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off & holidays

Job summary

Citigroup Inc. in Chicago, IL is seeking an entry-level Universal Banker to assist in opening accounts and delivering service to customers. You will execute transactions, resolve issues, and look for sales opportunities through service transactions while collaborating with branch teams.

The role emphasizes compliance with bank policies and building customer loyalty. It is a part-time position with potential for growth, offering Citi’s standard benefits and a supportive team environment.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure safety and security of customer and bank assets.
• Assess risk when business decisions are made, upholding Citi’s reputation and safeguarding assets, escalating, and reporting control issues with transparency.

Skills

Retail Banking

Communication skills

Customer service

Education

High School Diploma

Job description

Citigroup Inc. in Chicago, IL is seeking an entry-level Universal Banker to assist in opening accounts and delivering service to customers. You will execute transactions, resolve issues, and look for sales opportunities through service transactions while collaborating with branch teams.

The role emphasizes compliance with bank policies and building customer loyalty. It is a part-time position with potential for growth, offering Citi’s standard benefits and a supportive team environment.