Part-Time Banking Customer Advisor

Alpine Bank; Grand Junction (CO); On-site; USD 25,000 - 32,000; Part time

Job summary

Alpine Bank in Grand Junction, CO is seeking a part-time Customer Consultant I to respond to customer inquiries by phone and support routine banking tasks. The role requires a high school diploma and preferred customer service experience.

The position emphasizes accuracy, compliance with banking regulations, and strong communication with customers. Work is conducted in a professional office setting with typical banking hours. The starting pay ranges from $18.00 to $23.00 per hour.

Qualifications

• Understand customer needs and deliver unsurpassed customer service.
• Understanding and application of banking compliance regulations.
• Ability to rely on instructions and pre-established guidelines to perform the functions of the job.
• Effectively manages one’s time and resources to ensure that work is completed efficiently.
• Strong verbal and written communication skills.
• Knowledge of and comfortable using internet software.

Responsibilities

• Answers the phones for the bank location.
• Assists customers with routine account-related requests such as funds transfers, stop payments, inquiries about checking and savings account transactions, inquiries about funds availability, and check verification requests by third parties.
• Assists customers with general Online and Mobile Banking related requests such as enrolling, utilizing Bill Pay, accessing eStatements, making deposits and utilizing the features.
• Performs general maintenance of customer accounts such as address changes and check orders.
• Researches and resolves customer problems, acts as the customer liaison between other bank departments when necessary.
• Performs customer requested research, including printing statements and check copies.
• Performs other duties as assigned.

Skills

Customer service

Banking compliance

Time management

Communication

Internet skills

Education

High School Diploma or GED

Job description

Alpine Bank in Grand Junction, CO is seeking a part-time Customer Consultant I to respond to customer inquiries by phone and support routine banking tasks. The role requires a high school diploma and preferred customer service experience.

The position emphasizes accuracy, compliance with banking regulations, and strong communication with customers. Work is conducted in a professional office setting with typical banking hours. The starting pay ranges from $18.00 to $23.00 per hour.