Banking Customer Care Specialist

Alpine Bank; Montrose (CO); On-site; USD 23,763 - 30,651; Full time

Job summary

Alpine Bank in Montrose, CO is seeking a Customer Service Representative to help customers with daily banking needs. This entry‑level role handles cash, basic inquiries, and transactions with accuracy and courtesy.

You’ll work on a team, learn Alpine Way CARE standards, and grow with on‑the‑job training. Regular on‑site attendance, friendly service, and a willingness to learn are essential attributes for success.

Qualifications

• Customer service oriented and able to manage multiple tasks.
• Basic math and cash handling skills required.
• Proficiency with MS Office is preferred.
• Understanding banking regulations is expected.
• No specific education required; entry-level role.

Responsibilities

• Receive and pay out money and keep cash records.
• Maintain a balanced cash drawer and resolve discrepancies.
• Answer customer inquiries and cross-sell when appropriate.
• Follow bank policies and work in a team environment.
• Prolonged standing and on-site attendance are expected.

Skills

Customer Service oriented

Multitasking

Mystery Shops target

Cash handling skills

Keyboard navigation

Banking compliance knowledge

Microsoft Office (Outlook/Word)

Bilingual abilities

Education

No specific education or formal training required

Tools

Microsoft Office

Job description

Alpine Bank in Montrose, CO is seeking a Customer Service Representative to help customers with daily banking needs. This entry‑level role handles cash, basic inquiries, and transactions with accuracy and courtesy.

You’ll work on a team, learn Alpine Way CARE standards, and grow with on‑the‑job training. Regular on‑site attendance, friendly service, and a willingness to learn are essential attributes for success.