Banking CSR: Customer Care & Cash Handling

Alpine Bank; Grand Junction (CO); On-site; USD 23,000 - 30,000; Full time

Job summary

Alpine Bank in Grand Junction, CO is seeking a friendly Customer Service Representative to assist customers with deposits, withdrawals and basic banking inquiries. This entry-level role emphasizes accuracy, teamwork and adherence to banking policies. You will handle cash, maintain balanced drawers, and use standard office software.

No specific education required; a Colorado driver's license is preferred. Prolonged standing, occasional evening/weekend hours, and potential travel are part of the

Qualifications

• Customer service oriented.
• Clear and effective verbal and written communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Basic mathematical and cash handling skills.
• Familiar with Microsoft Office and Adobe Acrobat.
• Understanding of banking compliance regulations.
• Knowledge of basic fraud detection and location security.
• Understanding Alpine Bank products and services.

Responsibilities

• Provide exceptional service following Alpine standards.
• Use various software applications to complete daily tasks with accuracy.
• Handle currency from the vault and maintain cash drawer limits.
• Balance cash drawer and resolve discrepancies.
• Process deposits, checks, wires, and other transactions.
• Assist with events as needed.
• Perform safe deposit box entry/exit.
• Follow bank policies and procedures.
• Answer inquiries and cross-sell when appropriate.
• Work effectively in a team environment.
• Prepare business correspondence for internal and external customers.
• Maintain regular on-site attendance.
• Perform other duties as assigned.

Skills

Customer service

Conflict resolution

Verbal and written communication

Multitasking

Cash handling

Microsoft Office

Adobe Acrobat

Banking compliance

Confidential information handling

Education

No education required

Colorado Driver's License

Tools

Microsoft Office

Adobe Acrobat

Job description

Alpine Bank in Grand Junction, CO is seeking a friendly Customer Service Representative to assist customers with deposits, withdrawals and basic banking inquiries. This entry-level role emphasizes accuracy, teamwork and adherence to banking policies. You will handle cash, maintain balanced drawers, and use standard office software.

No specific education required; a Colorado driver's license is preferred. Prolonged standing, occasional evening/weekend hours, and potential travel are part of the