Part-Time Banking Concierge – Client Services

TD; New York (NY); On-site; USD 32,000 - 41,000; Full time

Job summary

TD Bank in Brooklyn, NY is seeking a Client Service Representative to deliver friendly, accurate everyday banking with a focus on customer needs and TD’s service standards. You will greet clients, process transactions within risk controls, educate customers on products and digital self-serve options, and refer complex needs to specialists while maintaining a high-touch experience.

This role requires strong communication, multitasking, and the ability to work evenings and weekends.

Qualifications

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work during operating hours including evenings, weekends and holidays.
• Strong organization and communication skills.

Responsibilities

• Serve as first point of contact and hospitality ambassador at the financial center.
• Deliver accurate everyday banking transactions and identify client needs.
• Educate clients on products and digital solutions and refer to partners.
• Engage clients professionally and reinforce TD's service strategy.
• Handle client inquiries, issue resolution, and referrals to partners.

Skills

Client service experience

Cash handling

Microsoft Office

Education

High school diploma or GED

Notary license

Job description

TD Bank in Brooklyn, NY is seeking a Client Service Representative to deliver friendly, accurate everyday banking with a focus on customer needs and TD’s service standards. You will greet clients, process transactions within risk controls, educate customers on products and digital self-serve options, and refer complex needs to specialists while maintaining a high-touch experience.

This role requires strong communication, multitasking, and the ability to work evenings and weekends.