Junior Personal Banker – Client-First Banking

TD Bank, N.A.; New York (NY); On-site; USD 32,000 - 41,000; Full time

Job summary

TD Bank, N.A. is seeking a customer service associate at our Brooklyn, NY location. You will welcome clients, process everyday banking transactions, and guide customers toward digital self-service options while aligning with TD’s risk and regulatory standards.

The role emphasizes strong communication, organization, and a customer-first approach to help clients achieve their financial goals. Varied shifts including evenings and weekends are required.

Qualifications

• High school diploma or GED required with 1 year of client-facing experience or related volunteering/education.
• Excellent communication skills with ability to be concise, clear and consistent.
• Ability to work evenings, weekends and holidays as scheduled.

Responsibilities

• Greet clients as first point of contact and guide them through everyday banking transactions.
• Educate clients on products and digital options to improve convenience and save time.
• Refer clients to partners to meet financial goals while ensuring risk controls.

Skills

Excellent communication

Strong organization

Multi-tasking

Education

High school diploma or GED

Notary License preferred

Job description

TD Bank, N.A. is seeking a customer service associate at our Brooklyn, NY location. You will welcome clients, process everyday banking transactions, and guide customers toward digital self-service options while aligning with TD’s risk and regulatory standards.

The role emphasizes strong communication, organization, and a customer-first approach to help clients achieve their financial goals. Varied shifts including evenings and weekends are required.