Client-Focused Banking Associate

TD Bank, N.A.; Freehold (NJ); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank, N.A. in Freehold, NJ is seeking a part-time client service representative to provide high-touch banking experiences. You will guide clients through everyday transactions, educate them on digital tools, and connect them with specialists to meet financial goals.

The role requires a high school diploma or GED, strong communication and problem-solving skills, and the ability to multi-task in a fast-paced setting, with occasional evening/weekend hours.

Qualifications

• High school diploma or GED required and experience working with clients is preferred.
• Strong organization skills to handle multiple tasks in a fast-paced environment.
• Excellent communication and problem-solving abilities, with the capacity to schedule and prioritize work.

Responsibilities

• Orchestrates the overall client experience by managing client flow and serving as the first point of contact for inquiries and referrals.
• Acts as a hospitality ambassador for the financial center, delivering high-touch client experiences aligned to TD’s service strategy.
• Educates clients on banking products and digital capabilities to enhance convenience and financial well-being, directing them to specialists when needed.
• Maintains compliance with policy and risk standards while addressing routine requests with sound judgment.

Skills

Communication

Problem solving

Organization

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank, N.A. in Freehold, NJ is seeking a part-time client service representative to provide high-touch banking experiences. You will guide clients through everyday transactions, educate them on digital tools, and connect them with specialists to meet financial goals.

The role requires a high school diploma or GED, strong communication and problem-solving skills, and the ability to multi-task in a fast-paced setting, with occasional evening/weekend hours.