Part-Time Banking Associate - Customer Relationships

TD Bank Group; Germantown (MD); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank Germantown is seeking an Associate Banker II for a part-time, on-site role. You will greet clients, handle everyday banking needs, open maintenance tasks, and connect customers with specialists to achieve their financial goals.

The role emphasizes relationship-building, accurate transactions, and adherence to risk and regulatory standards. Prior cash handling and customer service experience are valued as you assist clients in a fast-paced environment.

Qualifications

• Minimum high school diploma or GED required.
• Experience in client-facing roles preferred.
• Strong communication and problem-solving skills essential.

Responsibilities

• Orchestrate the client experience by managing in-person and phone inquiries and referrals to partners.
• Serve as a hospitality ambassador, delivering a high-touch, relationship-driven client experience.
• Educate clients on banking products and digital capabilities, assisting with accounts and services.
• Proactively schedule appointments for consumer needs and deepen relationships with appropriate referrals.
• Ensure compliance with policies and procedures and maintain risk awareness in daily activities.

Skills

Customer service

Communication

Problem solving

Cash handling

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Germantown is seeking an Associate Banker II for a part-time, on-site role. You will greet clients, handle everyday banking needs, open maintenance tasks, and connect customers with specialists to achieve their financial goals.

The role emphasizes relationship-building, accurate transactions, and adherence to risk and regulatory standards. Prior cash handling and customer service experience are valued as you assist clients in a fast-paced environment.