Part-Time Banking Associate: Customer-First Service

JPMorganChase; Clayton (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase is a leading financial services firm serving clients with innovative banking solutions and trusted guidance. As an Associate Banker, you will represent the brand with hospitality, build relationships, and help clients achieve their financial goals.

You will greet clients, open accounts, educate on digital tools like Chase Mobile App and Chase.com, and collaborate with branch teams to deliver seamless service.

Qualifications

• Demonstrate exceptional customer service and hospitality.
• Build trusted relationships with clients and colleagues.
• Communicate clearly and empathetically to understand client needs.
• Learn products, services, and procedures quickly.
• Handle cash and operate branch devices in line with policies.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and new account openings per procedures.
• Educate clients on digital banking and self-service options.
• Listen actively and partner with team to meet clients' financial goals.
• Support branch operations, including cash devices, per policy.

Skills

Customer service

Relationship building

Communication

Tech-savvy

Team collaboration

Cash handling

Education

High school diploma or GED

Tools

Tablet usage

Chase Mobile App

Chase.com

ATM operations

Job description

JPMorgan Chase is a leading financial services firm serving clients with innovative banking solutions and trusted guidance. As an Associate Banker, you will represent the brand with hospitality, build relationships, and help clients achieve their financial goals.

You will greet clients, open accounts, educate on digital tools like Chase Mobile App and Chase.com, and collaborate with branch teams to deliver seamless service.