Part-Time Banking Associate - Client Focus & Growth

TD Bank; Willow Grove (PA); On-site; USD 30,000 - 37,000; Part time

Job summary

TD Bank in Willow Grove, Pennsylvania seeks a customer-focused team member to serve as the hospitality ambassador at the financial center. You will handle everyday banking with accuracy, confidence, and clarity while helping clients feel informed and supported to achieve their financial goals.

This role emphasizes delivering high-touch service, educating clients on products, and referring opportunities to partners while adhering to TD's risk and regulatory standards.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours to include evenings, weekends and holidays as scheduled.
• Proficient in Microsoft Office; Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that establish trust from the initial engagement.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Educates clients on banking products, services, and digital capabilities to enhance convenience and financial well-being.

Skills

Customer service

Communication skills

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank in Willow Grove, Pennsylvania seeks a customer-focused team member to serve as the hospitality ambassador at the financial center. You will handle everyday banking with accuracy, confidence, and clarity while helping clients feel informed and supported to achieve their financial goals.

This role emphasizes delivering high-touch service, educating clients on products, and referring opportunities to partners while adhering to TD's risk and regulatory standards.