Part-Time Banker, Houston – Customer Experience

JP Morgan Chase

Houston (TX)

On-site

USD 25,000 - 32,000

Part time

5 days ago

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Job summary

JPMorgan Chase is seeking an Associate Banker in Houston, TX for a part-time schedule. The role focuses on welcoming clients, delivering attentive service, and leveraging digital banking tools to meet customer needs.

You will build relationships, promote products, and support branch operations while maintaining compliance with policies and procedures. As part of Chase’s Consumer & Community Banking, you will help clients achieve their financial goals with a client-first mindset, cross-selling

Qualifications

Ability to put clients first and exceed their expectations.
Ability to build trusted relationships with clients.
Ability to engage clients and understand needs.
Ability to resolve client issues with attention to detail.
Ability to elevate the client experience through teamwork.
Ability to quickly learn products, services and procedures.
Client service experience or comparable experience.
Cash handling experience.

Responsibilities

Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
Exceed client expectations with account servicing and new accounts while following policies.
Educate clients on day-to-day banking and tech options like mobile app, Chase.com and ATMs.
Build relationships by listening, asking questions, and sharing solutions with branch team.
Perform branch operations including cash devices while adhering to policies.