Part-Time Banking Associate – Customer Experience

JPMorgan Chase & Co.; Longview (TX); On-site; USD 20,664,000 - 34,440,000; Part time

Job summary

JPMorgan Chase & Co. in Longview, TX, is seeking an Associate Banker part-time to welcome clients and deliver friendly service while guiding them through banking solutions.

You will help open accounts, educate customers on Chase digital tools, and collaborate with team members to meet client goals. The role emphasizes building trusted relationships, learning products quickly, and ensuring compliance with bank policies.

Qualifications

• High school diploma or GED equivalent.
• Client service experience or comparable experience.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Client-first service

Relationship building

Effective communication

Team collaboration

Rapid product learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Longview, TX, is seeking an Associate Banker part-time to welcome clients and deliver friendly service while guiding them through banking solutions.

You will help open accounts, educate customers on Chase digital tools, and collaborate with team members to meet client goals. The role emphasizes building trusted relationships, learning products quickly, and ensuring compliance with bank policies.