Part-Time Banker: Customer-First, Tech-Savvy Guide

Testing Site - JPMC; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is hiring an Associate Banker to deliver friendly, attentive service and help clients meet their financial goals. You will greet customers, process transactions, and guide them toward Chase digital solutions while maintaining compliance and accuracy.

You will build trusted relationships by listening carefully, learning products, and collaborating with a team to ensure seamless service across branches. A strong focus on client satisfaction and regulatory adherence is essential.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts while following policies and regulatory requirements.
• Educate clients on digital tools like Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Build trusted relationships by listening, asking questions, and sharing knowledge with clients.
• Perform branch operations and handle cash devices following bank procedures.

Skills

Client focus

Relationship building

Effective communication

Issue resolution

Teamwork

Learning products

Customer service experience

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker to deliver friendly, attentive service and help clients meet their financial goals. You will greet customers, process transactions, and guide them toward Chase digital solutions while maintaining compliance and accuracy.

You will build trusted relationships by listening carefully, learning products, and collaborating with a team to ensure seamless service across branches. A strong focus on client satisfaction and regulatory adherence is essential.