Part-Time Associate Banker: Customer-First & Tech-Savvy

J.P. Morgan Chase & Co.; Toledo (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

Chase is seeking an Associate Banker to provide welcoming, client-focused service in a branch environment. You will assist with account servicing, new accounts, and daily banking tasks while leveraging digital tools to enhance client experiences.

The role emphasizes relationship-building, clear communication, and collaborative teamwork to help clients reach their financial goals and ensure branch success.

Qualifications

• Ability to put clients first and exceed expectations with attentive, friendly service.
• Ability to build trusted relationships and show genuine care during client interactions.
• Ability to engage clients by communicating clearly and helping anticipate needs.
• Ability to resolve client issues quickly and accurately while maintaining consistency.
• Ability to elevate the client experience by collaborating with team members to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow using a tablet.
• Exceed expectations by providing account servicing and opening new accounts in compliance with policies and regulatory requirements.
• Educate clients on day-to-day banking and technology self-service options such as Chase Mobile App and Chase.com.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help achieve financial goals.
• Perform branch operations, including cash handling and other procedures, in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Learning quickly

Team collaboration

Technology aptitude

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide welcoming, client-focused service in a branch environment. You will assist with account servicing, new accounts, and daily banking tasks while leveraging digital tools to enhance client experiences.

The role emphasizes relationship-building, clear communication, and collaborative teamwork to help clients reach their financial goals and ensure branch success.