Part-Time Banking Concierge: Elevate Client Experience

JPMorgan Chase & Co.; Oakland (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. in Oakland, CA is seeking a part-time Associate Banker for the Oakland East Shore area (30 hours). The role emphasizes welcoming clients, delivering attentive service, and guiding customers to digital banking tools to meet their financial goals.

You will build trusted relationships, educate clients on products, and support branch operations while complying with bank policies. This is a stepped-growth opportunity within Chase's Consumer & Community Banking team.

Qualifications

• High school diploma or GED equivalent.
• Experience in client service or comparable role.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing, maintenance, and open new accounts while adhering to policies.
• Educate clients on day-to-day transactions and digital self-service options.
• Build relationships by listening, asking questions, and offering solutions.
• Support branch operations and cash handling per bank procedures.

Skills

Client service

Relationship building

Communication

Issue resolution

Team collaboration

Product knowledge

Rapid learning

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Oakland, CA is seeking a part-time Associate Banker for the Oakland East Shore area (30 hours). The role emphasizes welcoming clients, delivering attentive service, and guiding customers to digital banking tools to meet their financial goals.

You will build trusted relationships, educate clients on products, and support branch operations while complying with bank policies. This is a stepped-growth opportunity within Chase's Consumer & Community Banking team.