Part-Time Banker: Client-Focused & Tech-Savvy

JPMorgan Chase & Co.; Santa Barbara (CA); Sur place; USD 35 000 - 43 000; Temps partiel

Résumé du poste

JPMorgan Chase & Co. in the Santa Barbara area is seeking an Associate Banker for a 30-hour, part-time schedule.

You will welcome clients, support account services, and help customers use digital tools like the Chase Mobile App and online banking to reach their financial goals.

The role emphasizes hospitality, relationship-building, compliance with policies, and teamwork to deliver exceptional client experiences.

Qualifications

• High school diploma or GED required.
• Client service experience or related experience.
• Ability to learn products, services, and procedures quickly.
• Strong communication and relationship-building skills.

Responsabilités

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Connaissances

Client service

Relationship building

Communication skills

Teamwork

Problem solving

Product knowledge

Formation

High school diploma or GED

Outils

Tablet

Chase Mobile App

ATMs

Description du poste

JPMorgan Chase & Co. in the Santa Barbara area is seeking an Associate Banker for a 30-hour, part-time schedule.

You will welcome clients, support account services, and help customers use digital tools like the Chase Mobile App and online banking to reach their financial goals.

The role emphasizes hospitality, relationship-building, compliance with policies, and teamwork to deliver exceptional client experiences.