Part-Time Banking Associate: Customer Care & Tech Solutions

JPMorgan Chase & Co.; Santa Cruz (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker for a part-time position in the Monterey Bay Santa Cruz area. The role focuses on delivering exceptional client experiences, greeting clients, and guiding them through basic banking tasks while leveraging digital tools.

You will collaborate with branch teammates to serve clients and contribute to branch success. Responsibilities include opening accounts, servicing existing clients, and ensuring compliance with policies.

Qualifications

• Must have strong client service orientation and the ability to greet and assist clients.
• Ability to build trusted relationships and understand client needs.
• Clear and respectful communication with clients and team members.
• Skill in handling client inquiries and guiding them through basic banking tasks.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Open new accounts and service existing ones while following policies and regulatory requirements.
• Educate clients on day-to-day transactions and digital banking options (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening actively and collaborating with the branch team to meet financial goals.
• Perform branch operations including cash handling and adherence to bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker for a part-time position in the Monterey Bay Santa Cruz area. The role focuses on delivering exceptional client experiences, greeting clients, and guiding them through basic banking tasks while leveraging digital tools.

You will collaborate with branch teammates to serve clients and contribute to branch success. Responsibilities include opening accounts, servicing existing clients, and ensuring compliance with policies.