Part-Time AV Technician - Campus Tech & Equipment Expert

Howard Community College; Baltimore (MD); On-site; USD 19,000 - 25,000; Part time

Job summary

Howard Community College in Maryland seeks an Audio Visual Technician to support and maintain classroom and event AV systems. You will install, configure, and troubleshoot equipment, and provide Tier I and II support.

This part-time role involves 20 hours per week with weekday morning shifts. The job focuses on hands-on maintenance, customer service, and ensuring reliable presentation technology for faculty and students.

Qualifications

• Background in instructional technology, AV systems, or multimedia systems.
• Ability to communicate and interact effectively with clientele of varying technical ability to determine needs and resolve AV equipment related problems.
• Excellent organizational and communications skills.
• Ability to maintain strict confidentiality.
• Ability to communicate effectively, both verbally and in writing.
• Regular attendance is a requirement of this job.

Responsibilities

• Provide Tier I & II trouble call support, including ad hoc user instruction and equipment hotswap.
• Provide direct support to campus wide hardware integration projects.
• Provide direct support to campus wide firmware revision, and control system update projects.
• Provide direct support to campus wide inventory projects.
• Receive and process requests to determine client needs, make informed recommendations for appropriate equipment, and accurately enter reservations to the AV computer database.
• Process, track, and deliver equipment and services to college Faculty, Staff, and spaces as appropriate.
• Perform preventative maintenance, troubleshoot electronic and mechanical problems with audio, video, and multimedia projection equipment, maintain records of such activities.
• Instruct and interact with patrons on correct operation of AV equipment, control systems, presentation software, data projectors and other peripherals; diagnosing and solving problems as required.
• Complete ongoing industry-standard professional development and secure appropriate certifications, including AVIXA Certification - Basics of AV within the first 120 days of employment.
• Performs other duties as assigned.

Skills

AV systems

Troubleshooting

Communication

Customer service

Attention to detail

Education

High School diploma or equivalent

Tools

AV hardware

Video projection systems

Job description

Howard Community College in Maryland seeks an Audio Visual Technician to support and maintain classroom and event AV systems. You will install, configure, and troubleshoot equipment, and provide Tier I and II support.

This part-time role involves 20 hours per week with weekday morning shifts. The job focuses on hands-on maintenance, customer service, and ensuring reliable presentation technology for faculty and students.