Part Time Auction Support Specialist (Manheim)

Cox Automotive; Manheim (PA); On-site; USD 21,000 - 31,000; Part time

Job summary

Cox Automotive in Manheim, PA is seeking an Auction Support Specialist to support sale days on-site. This part-time role (15–20 hours/week) involves recording lane data, verifying sold units, and assisting auctioneers from a Cox location.

Responsibilities include processing bids, running titles, and coordinating customer inquiries through multiple channels. Spanish language skills are preferred.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Effective communication skills required.
• Ability to remain focused during fast-paced sale-day activities.
• Must be able to lift 1–10 pounds.
• Vision abilities include color, depth, and focus.

Responsibilities

• Record lane and Simulcast bid amounts in AS400, enter customer data, process sold units, and verify lights.
• Work virtually with the auctioneer to verify information.
• Verify vehicle run order and ensure correct vehicle is keyed and sold.
• Operate monitor virtually and review Simulcast bids.
• Provide arbitration and other vehicle announcements to support the auctioneer.
• Call and email on late titles.
• Utilize Salesforce for title-absent support.
• Coordinate with client services to respond to customer requests via phone, email, chat, and tickets.
• Other duties as assigned.

Skills

Effective communication

Problem solving

Organizational skills

Attention to detail

Spanish language (preferred)

Education

High School Diploma/GED

Tools

AS400

Salesforce

Job description

This position is NOT remote- it is conducted on-site, in office.

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.

Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)

Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

Qualifications:

Minimum

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

USD 15.10 - 22.69 per hour

Compensation:

Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets