Part Time Auction Support Specialist (Manheim)

Cox Automotive; Mount Juliet (TN); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Cox Automotive is seeking an on-site Auction Support Specialist at our local Manheim location. This part-time role (approximately 15–20 hours per week) supports the auction day with data entry, verification, and coordination with the auctioneer, and may include remote duties for efficiency.

The position requires a high school diploma, strong communication and organizational skills, and the ability to work in a fast-paced sale-day environment. Spanish language skills are preferred.

Qualifications

• High School Diploma or GED required.
• Generally, less than 2 years of experience.
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused during fast-paced sale-day activities.

Responsibilities

• Record lane and Simulcast bid amounts using the AS400 system.
• Verify and enter customer data for sold units and ensure accuracy.
• Support auctioneer virtually and review system information.
• Verify vehicle run order and ensure correct vehicle is keyed and sold.
• Operate monitor virtually and review Simulcast bids with the auctioneer.
• Provide arbitration and other vehicle announcements.
• Contact customers about late titles via call and email.
• Use Salesforce for title-absent support and case management.
• Coordinate with client services to respond to inquiries via phone, email, chat, and tickets.

Skills

Communication

Problem solving

Organizational skills

Attention to detail

Spanish language

Education

High School Diploma

Tools

AS400

Salesforce

Ticketing systems

Job description

This position is NOT remote- it is conducted on-site, in office.

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.

Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)

Key Responsibilities:

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

Qualifications:

Minimum

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

USD 15.10 - 22.69 per hour

Compensation:

Hourly pay rate is in the range of $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets