Part-Time Associate Banker: Elevate Customer Experience

JPMorganChase; Washington (District of Columbia); On-site; USD 52,000 - 76,000; Full time

Job summary

JPMorgan Chase in Washington, DC is seeking an Associate Banker to deliver warm, attentive service and expert guidance on banking solutions. You will greet clients, open accounts, and help them navigate Chase Mobile App and online services to meet their financial goals.

As part of the branch team, you will build trusted relationships, educate clients on products, and ensure compliance with policies while delivering a superior client experience.

Qualifications

• High school diploma or GED required or equivalent experience.
• Experience delivering client service and building trust with customers.
• Ability to quickly learn products, services, and branch procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet to check in and schedule meetings.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking using technology self-service options like Chase Mobile App and Chase.com.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients achieve financial goals.
• Perform branch operations and cash-handling tasks while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Cash handling

Technology aptitude

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase in Washington, DC is seeking an Associate Banker to deliver warm, attentive service and expert guidance on banking solutions. You will greet clients, open accounts, and help them navigate Chase Mobile App and online services to meet their financial goals.

As part of the branch team, you will build trusted relationships, educate clients on products, and ensure compliance with policies while delivering a superior client experience.