Part-Time Assistant Store Manager

Daily Thread; Tilton (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Sick day allowance

Product discounts

Wellness programs

Monthly bonus

Job summary

Daily Thread in Tilton, NH seeks an Assistant Store Manager to drive sales and customer satisfaction across our retail locations. You will shape store strategy, oversee opening/closing, inventory and visual merchandising while guiding a team to meet store objectives.

The role emphasizes coaching, strong communication, and hands-on leadership with a focus on loss prevention, POS usage, and store operations. This full-time position offers opportunities for growth within a dynamic retail

Qualifications

• Prior retail management experience, ideally 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Positive, high-energy, friendly personality with willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills for customers and partners.
• Proficient with technology, including retail POS systems, Microsoft Office, email, etc.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills.
• Develop and implement effective sales strategies to enhance revenue and customer experience while maintaining KPIs.
• Collect and manage client information (phone, email, physical addresses).
• Identify customer needs and address concerns promptly with strong problem-solving.
• Understand store merchandise, pricing models, and stockroom layout.
• Uphold housekeeping and visual merchandising standards for an inviting store.
• Operate POS, CRM, and inventory management tools effectively.
• Implement inventory security measures per loss prevention program.
• Adhere to all store policies and procedures for smooth operation.

Skills

Retail management

Sales leadership

Coaching & mentoring

Communication

POS systems

Microsoft Office

Team collaboration

Physical stamina

Tools

POS systems

Job description

The Assistant Store Manager is a key driver of sales and customer satisfaction within our retail stores. Responsible for shaping a comprehensive store strategy aligned with our corporate values and mission, the individual oversees operational aspects including opening/closing procedures, inventory management, and visual merchandising. The ASM actively collaborates to achieve store objectives and facilitates team development. The employees’ weekly hours will be adjusted to 32 or fewer as per business needs.

Responsibilities

• Achieve personal and store sales goals, setting a positive example for the team and fostering the development of sales skills among team members.
• Develop and implement effective sales strategies to enhance revenue, ensuring an exceptional customer experience while maintaining key performance indicators.
• Thoughtfully collect and manage client information, including phone numbers, email addresses, and physical addresses.
• Demonstrate strong problem-solving skills by promptly identifying customer needs and addressing concerns, if raised.
• Display a comprehensive understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Uphold high standards of housekeeping and visual merchandising to create an inviting store environment.
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Implement the store's inventory security measures, adhering to the company’s loss prevention program.
• Adhere to all operational policies and procedures outlined by the store, ensuring smooth and secure operation.

Requirements

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Office, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment.

Benefits

• Sick Day allowance for unforeseen health needs.
• Attractive Discounts on products.
• Employee Wellness programs to promote a healthy work-life balance.
• Monthly Bonus incentives to recognize and reward outstanding performance.