Full-Time Assistant Store Manager

Daily Thread; Grove City (Mercer County); Presencial; USD 42 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, vision, dental benefits

Paid Time Off

Sick Day allowance

Employee discounts

Wellness programs

Monthly bonus incentives

401(k) retirement plan

Pre-Tax commuter benefits

Resumo da oferta

Daily Thread is seeking an Assistant Store Manager to drive sales and deliver a standout customer experience across our retail locations. You will support store strategy, oversee opening/closing, inventory, merchandising, and coaching, while partnering with the Store Manager to develop a high‑performing team.

You will lead by example with strong communication, tech proficiency, and a passion for coaching, training, and customer service.

Qualificações

• Prior retail management experience with 1+ year in Assistant Manager duties.
• Results-oriented with a strong sales focus and coaching ability.
• Positive, high-energy, friendly personality and proactive customer engagement.
• Strong verbal and written communication for customers and partners.
• Proficient with store tech including POS, Word, Excel, and email.
• Ability to lift up to 40 pounds and work on ladders or stairs when merchandising.

Responsabilidades

• Exceed sales goals and coach the team to improve performance.
• Devise and execute sales strategies to maximize revenue and customer experience.
• Capture client information and manage CRM records accurately.
• Address customer needs and objections with effective problem-solving.
• Maintain merchandising standards and stockroom organization.
• Oversee housekeeping and visuals, and enforce loss-prevention policies.
• Operate POS, CRM and inventory systems to support daily operations.
• Assist Store Manager with coaching, training, and onboarding of new staff.
• Collaborate in recruitment and interviewing to build the team.

Conhecimentos

Retail management

Leadership

Sales oriented

Customer service

Communication skills

Tech proficient

Coaching and mentoring

Team collaboration

Ferramentas

POS systems

Microsoft Word

Excel

Email

CRM systems

Inventory management systems

Descrição da oferta de emprego

The Assistant Store Manager plays a pivotal role in driving sales and fostering a delightful customer experience within our retail stores. This individual will contribute to the formulation of a robust store strategy, aligning the team with our corporate values and mission. In addition to overseeing operational tasks such as opening/closing procedures, inventory management, and visual merchandising, the ASM will serve as a key collaborator in accomplishing store objectives and nurturing team development. The ASM is expected to exemplify effective sales techniques, leading by example across all facets of the role. This role will be expected to work 32-40 hours per week, as business needs change.

Responsibilities

• Exceed personal and store sales goals, setting a benchmark for the team and facilitating the development of sales skills among team members.
• Devise and implement sales strategies to optimize revenue, ensuring an outstanding customer experience and upholding key performance indicators.
• Capture and manage client information comprehensively, including phone numbers, email addresses, and physical addresses
• Demonstrate adept problem-solving skills by quickly identifying customer needs and addressing objections, if raised.
• Showcase a thorough understanding of store merchandise, pricing models, and familiarity with the sales floor and stockroom layout.
• Ensure the store maintains high standards of housekeeping and visual merchandising
• Utilize proficiency in various computer systems and applications, including POS, CRM systems, and inventory management tools.
• Enforce the store's inventory security measures by adhering to the company's loss prevention program.
• Adhere to all operational policies and procedures outlined by the store.
• Assist the Store Manager in coaching and mentoring employees to enhance their individual and team performance.
• Collaborate with the Store Manager in the recruitment and interviewing process for new employees, ensuring a seamless onboarding experience

Requirements

• Prior retail management experience, ideally with 1+ years in Assistant Manager responsibilities.
• A results-oriented individual with a strong sales focus, capable of leading and coaching team members towards success.
• Possess a positive, high-energy, friendly, and engaging personality; willingness to initiate customer interactions and guide them through the store.
• Strong verbal and written communication skills, enabling effective interactions with customers and corporate partners.
• Proficient with technology, including the ability to operate retail POS systems, Microsoft Word, Excel, email, etc.
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs.
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment
• Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor and comfortable using ladders or stairs
• Demonstrated proficiency in coaching and mentoring employees, fostering a collaborative and growth-oriented team environment

Benefits

• Comprehensive medical, vision, and dental benefits.
• Generous Paid Time Off (PTO) for personal and vacation days
• Sick Day allowance for unforeseen health needs
• Attractive Discounts on products
• Employee Wellness programs to promote a healthy work-life balance
• Monthly Bonus incentives to recognize and reward outstanding performance
• Access to 401(K) retirement plans, Flexible Spending Accounts (FSA), and Pre-Tax commuter benefits