Part-Time AR Collections Specialist

Vertosa; Berkeley (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

Vertosa is seeking a detail-oriented Part-Time Collections Clerk (10 to 15 hours per week) to support our accounts receivable and customer-first approach in the cannabis beverage and infused-product market.

In this role you will perform proactive outreach, log payments and inquiries in Upflow and QuickBooks Online, and collaborate with Revenue and Finance to resolve disputes and monitor credit holds. Experience in A/R or customer support is preferred.

Qualifications

• 1–2+ years in A/R, collections, or customer support.
• Familiar with QuickBooks Online (QBO) and AR platforms such as Upflow.

Responsibilities

• Proactive outreach before due date and follow-ups after due date.
• Document call logs and payment commitments in Upflow and QBO.
• Collaborate with Revenue and Finance to resolve disputes and monitor credit holds.
• Apply remittances from US/Canada to open invoices across Vertosa's four entities.
• Reconcile remittances to open invoices.
• Provide empathetic customer communication.

Skills

Customer outreach

Communication skills

Empathetic approach

Attention to detail

Tools

QBO (QuickBooks Online)

Upflow

Job description

Vertosa is seeking a detail-oriented Part-Time Collections Clerk (10 to 15 hours per week) to support our accounts receivable and customer-first approach in the cannabis beverage and infused-product market.

In this role you will perform proactive outreach, log payments and inquiries in Upflow and QuickBooks Online, and collaborate with Revenue and Finance to resolve disputes and monitor credit holds. Experience in A/R or customer support is preferred.