AR Collections & Customer Accounts Specialist

Velocity Flex; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Velocity Flex is seeking an Accounts Receivable Specialist to manage assigned customer accounts, monitor balances, and collect payments in a timely, professional manner.

You will run weekly aging reports, process invoices, enforce terms, resolve disputes, and maintain complete notes in the system while safeguarding confidential information.

Preferred candidates have 3+ years AR experience, familiarity with collections and credit risk, and strong attention to detail.

Qualifications

• High school diploma or equivalent.
• Ability to handle confidential information with integrity and accountability.
• Three or more years of accounts receivable experience preferred.
• Experience with collections, aging analysis, and customer account research preferred.

Responsibilities

• Run and analyze weekly aging reports and make daily collection calls on assigned past-due accounts.
• Send statements and invoices, enforce payment terms, and process credit card payments upon request.
• Research and resolve customer inquiries, disputes, and unidentified payments until each issue is closed.
• Maintain customer accounts, post entries, and document all activity with detailed notes in the company system.
• Prepare repayment schedules for manager approval and advise customers of options and consequences.
• Stay familiar with sales, service, and rental contract terms; identify credit risks and escalate them.
• Support other departments with receivables questions, demand letters, NSF letters, and skip-tracing.

Skills

Accounts receivable

Collections

Aging analysis

Customer research

Education

High school diploma

Job description

Velocity Flex is seeking an Accounts Receivable Specialist to manage assigned customer accounts, monitor balances, and collect payments in a timely, professional manner.

You will run weekly aging reports, process invoices, enforce terms, resolve disputes, and maintain complete notes in the system while safeguarding confidential information.

Preferred candidates have 3+ years AR experience, familiarity with collections and credit risk, and strong attention to detail.