Part-Time Airport Passenger Services Specialist

Unifi; San Antonio (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Full benefits package

Career advancement opportunities

Job summary

Unifi is seeking a part-time Customer Service Agent in San Antonio, TX to be the first point of contact for customers. You will be friendly, outgoing, and dedicated to delivering first-class service while assisting with baggage and related issues.

The role involves helping passengers with baggage pickup, resolving issues with delayed or damaged items, and using software to track luggage. Physical requirements include lifting up to 70 pounds and working various shifts.

Qualifications

• Local resident with ability to work in the United States.
• High School diploma or GED.
• Ability to pass pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years old.
• Must have airport authority identification security training (SIDA) after ramp training.

Responsibilities

• Assist passengers with baggage pickup.
• Help resolve issues with delayed, lost, or damaged items.
• Use computer software to track and catalog luggage.
• Interact with customers in a friendly, professional manner.
• Perform related duties as assigned.
• Lift and move items of 70 pounds regularly.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School diploma or GED

Job description

Unifi is seeking a part-time Customer Service Agent in San Antonio, TX to be the first point of contact for customers. You will be friendly, outgoing, and dedicated to delivering first-class service while assisting with baggage and related issues.

The role involves helping passengers with baggage pickup, resolving issues with delayed or damaged items, and using software to track luggage. Physical requirements include lifting up to 70 pounds and working various shifts.