Part-Time Airport Guest Experience Agent

Breeze Airways; Cape Coral (FL); In loco; USD 19.000 - 27.000; Part-time

Vantaggi offerti da questo lavoro

401K with Breeze Employee Match

PTO

Travel on Breeze and other Airlines

Descrizione del lavoro

Breeze Airways is seeking a Part-Time Airport Agent to assist guests at the Orlando area airport, guiding them through check-in and boarding and using Breeze apps and websites for bookings and changes. You will respond across multiple digital channels and support guests with inquiries while maintaining a calm, solution-focused attitude.

The role emphasizes strong reading and writing skills, the ability to handle high-stress situations, and a commitment to Breeze’s values of safety, kindness,

Competenze

• Minimum of a High School Diploma or GED.
• Two years of customer service experience.
• Excellent reading and writing skills with good grammar and spelling.

Mansioni

• Provide Breeze Guests at the airport with a Seriously Nice experience during check-in and boarding.
• Engage with Guests through digital channels to provide solutions and information.
• Provide detailed feedback on opportunities to improve the Guest Experience.
• Empower Guests by offering solutions and answering questions.
• Mentor others as skills expand and work across multiple programs.

Conoscenze

Customer service

SMS & chat

Typing 45 WPM

Formazione

High School Diploma or GED

Strumenti

Microsoft Office 365

Descrizione del lavoro

Breeze Airways is seeking a Part-Time Airport Agent to assist guests at the Orlando area airport, guiding them through check-in and boarding and using Breeze apps and websites for bookings and changes. You will respond across multiple digital channels and support guests with inquiries while maintaining a calm, solution-focused attitude.

The role emphasizes strong reading and writing skills, the ability to handle high-stress situations, and a commitment to Breeze’s values of safety, kindness,