Part-Time Advisement & Support Center Navigator

The Chronicle Of Higher Education, Inc.; Oswego (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking an Academic Advising Coordinator to support students, faculty, and staff across campus locations. You will respond to inquiries, maintain confidentiality, coordinate calendars, and assist with registration and advising. Training students on the portal and providing outreach are key responsibilities.

Evening/weekend hours may be required, with travel to additional CCTC locations as needed to support recruiting and retention events.

Qualifications

• Associate degree or higher is required.
• Experience in higher education working with students.

Responsibilities

• Respond to inquiries from students, faculty, and campus administrators.
• Maintain confidentiality and privacy in accordance with FERPA and college policies.
• Update program materials, manage calendars, schedule meetings and events, prepare and maintain meeting minutes.
• Greet visitors and route calls to support students, advising staff, and faculty.
• Assist with student registration; provide information regarding scheduling and advising; help students find resources.
• Train students on navigating the student portal and MyCCTC resources.
• Provide outreach to students via email, phone, video, or in-person meetings.
• Use college resources and refer students to services based on needs.
• Work with Advisement & Support Center staff to promote guidelines and information on academic programs.
• Support recruiting, enrollment, and retention events; facilitate outreach at outreach campuses.
• Evening and weekend hours may be required and travel to other CCTC locations.

Skills

Communication skills

Confidentiality

Calendar management

Student advising

Education

Associate degree or higher

Job description

Job Responsibilities

• Respond to inquiries from students, faculty, and other campus administrators.
• Maintain standards of confidentiality and privacy in accordance with the college, FERPA, student records, and any other protected documentation.
• Update program materials, manage calendars, schedule meetings and events, prepare and maintain meeting minutes.
• Greet visitors; answer, and route phone calls to serve the needs of students, academic advising staff, and faculty.
• Maintain and organize college registration lab; assist with office supplies and equipment.
• Assist with student registration; provide information to students regarding scheduling and advising; help students find appropriate resources at the college.
• Train students on how to navigate the student portal and other myCCTC resources.
• Provide outreach to students using email, phone, video, or in-person meetings.
• Use relevant college resources and refer students to services based on individual student needs.
• Work with the Advisement & Support Center staff to promote guidelines and information on academic programs.
• Support recruiting, enrollment, and retention events; facilitate outreach activities at outreach campuses.
• Evening and weekend hours may be required as well as travel to additional CCTC locations.

Minimum and Additional Requirements

Associate degree or higher and experience in higher education working with students.