Part-Time Administrative Collections Clerk

Oklahoma Central Credit Union; Tulsa (OK); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Work-life balance

401(k) retirement plan

Volunteer time off

Job summary

Oklahoma Central Credit Union is seeking a Collections Clerk to provide clerical and administrative support to the Collections Department. The role offers a flexible schedule of 25–29.5 hours per week, typically Monday–Friday between 8:00 am and 6:00 pm, in Tulsa, OK.

Responsibilities include coordinating with legal and collection agencies, processing invoices, managing refunds, titles, skips, and bankruptcy items, while maintaining confidential records and supporting department reporting.

Qualifications

• One+ years clerical or administrative experience.
• Financial institution experience preferred.
• Collections exposure helpful.

Responsibilities

• Prepare and send files to legal and collection agency; process invoices for legal fees and agency payments.
• Apply and manage GAP and Warranty refunds.
• Obtain status on pending insurance and protection claims and administer paperwork to recover deficient gaps.
• Prepare repossession paperwork and file REPO titles; handle title paperwork and filings.
• Prepare skip files for skip claim vendor; perform skip tracing when needed.
• Post-sale proceeds, GAP/warranty refunds, checks to agencies and trustees in a timely manner.
• Maintain all files and records current and organized.
• Review bankruptcy filings, motions, and notifications within deadlines.
• Notate actions in the collection system and updates.
• Assist in maintaining departmental reports.
• File loan paperwork as necessary.
• Process collection letters and departmental mail.

Skills

Clerical experience

Detail oriented

Organization skills

Education

High school diploma or GED

Job description

Description

The mission of Oklahoma Central Credit Union is to make a difference in the lives of our employees, our members, and the communities we serve. We know we must make a difference in the lives of our employees for them to make a difference for our members and communities.

Your role:

In your role as Collections Clerk, you will provide clerical and administrative support for the Collections Department.

Work Schedule:

Flexible schedule, Monday – Friday, between the hours of 8:00 am and 6:00 pm, 25 - 29.5 hours/week

In this role you will:

• Prepare and send files to legal and collection agency. Process invoices for legal fees and collection agency payments.


• Apply and manage GAP & Warranty refunds.


• Obtain status on pending insurance and protection claims and administer paperwork to recover deficient gaps.


• Prepare repossession paperwork and files and all subsequent documents for repossession agent. Process REPO title paperwork and file REPO titles @ tag agency “unless” they are Tribal titles or out of state titles.


• Prepare skip files for skip claim vendor partner. Skip trace for legal attorney when needed/requested.


• Post-sale proceeds, GAP and warranty refunds, collection agency, legal and bankruptcy trustee checks in a timely manner.


• Maintain all files and records so they are current within a timely manner.


• Review and accurately process bankruptcy filings, motions, and notifications within designated deadlines.


• Notate collection system on actions taken and/or updates.


• Assist in maintaining departmental reports.


• File loan paperwork as necessary.


• Process collection letters, return and departmental mail.


• Commitment to Credit Unions' needs and maintain confidentiality at all times.


• Comply with all security guidelines related to physical and information security.


• Comply with the requirements of all credit union policies and procedures including but not limited to the Bank Secrecy Act, Anti-Money laundering regulations as related to the position.


• Deliver service to both internal and external members that are in alignment with the Credit Union’s Service Standards and meet all established goals.

Some of the many reasons to join our team include:

• Competitive pay - Cha-ching!


• Work-life balance - Your family, hobbies, and life outside of work are important to us!


• 401 (k) retirement plan - You contribute to our future, so we contribute to yours!


• Community Service - We believe in giving back to the community and you'll receive up to 20 hours of paid volunteer time off!

Requirements

Who we're looking for:

You are motivated by being an integral part of the team, doing your part to enable others to do their job well. You are detail oriented and know how to stay focused while juggling multiple tasks. You are no stranger to a fast-paced environment and tight deadlines, and you are relentless in ensuring that work is completed through effective organization and task management. Discretion, confidentiality, diplomacy, and tact come naturally to you and you are comfortable handling highly sensitive information.

You'll need to have:

• High school diploma, GED or higher


• One or more years of clerical or administrative experience

Even better if you have:

• One or more years of financial institution experience


• One or more years of collections experience

Oklahoma Central Credit Union is an equal opportunity employer and proud to be a drug free workplace!