Part Time Administrative Assistant - Bethel Gardens

CRM Residential; Hagerstown (MD); On-site; USD 22,041 - 24,108; Part time

Job summary

A renowned property management company in Hagerstown is seeking a Part Time Administrative Assistant to support various administrative tasks, ensure compliance with established procedures, and assist with resident-related paperwork. This role requires a high school diploma, prior administrative experience, and proficiency in Microsoft Office, particularly Excel and PowerPoint. Competitive pay is offered, ranging from $16.00 to $17.50 per hour.

Qualifications

• Previous experience as an administrative assistant required.
• Ability to work any scheduled hours as well as additional hours needed.

Responsibilities

• Handle telephone calls professionally and in a prompt manner.
• Maintain and organize resident files according to the CRM Residential Occupancy Manual.
• Assist with leasing of vacant apartments.
• Prepare computer reports periodically required by CRM Residential.

Skills

Proficiency in Microsoft Office (Excel and PowerPoint)

Strong organizational skills

Effective oral and written communication skills

Ability to multi-task

Education

High School diploma or equivalent

Job description

Part Time Administrative Assistant - Bethel Gardens

Join to apply for the Part Time Administrative Assistant - Bethel Gardens role at CRM Residential.

CRM Residential has been a trusted name in the property management industry for over 46 years, specializing in affordable housing.

Working at CRM Residential is so much more than a job; it is a career with purpose. No matter what department or level of the company you join, our mission is to provide a comfortable and reliable home environment for those who need it most and to provide excellent service to our customers. You will make a difference.

Pay Rate: $16.00 - $17.50 per hour

Responsibilities

• Comply with established policies and procedures and not take any actions to such guidelines without authorized approval.
• Handle telephone calls professionally and in a prompt manner.
• Ensure resident selection and orientation follows the HUD Manual and the Community Realty Management Occupancy Manual.
• Maintain and organize resident files according to the CRM Residential Occupancy Manual.
• Assist with leasing of vacant apartments.
• Ensure all certifications and recertifications are conducted following the HUD Manual.
• Maintain the waiting list according to the HUD Manual. Make sure all applications are added to the waiting list and processed in a timely manner.
• Ensure EIV and TRACS are utilized according to HUD protocol.
• Write work orders immediately and process them for the maintenance department.
• Assist management on required paperwork for new move-ins, move-outs, recertifications and other HUD required paperwork.
• Collect rent and other payments on a daily basis and prepare for deposit.
• Prepare computer reports periodically required by CRM Residential and file accordingly.
• Assist residents with various local social services and other related agencies.
• Assist Community Manager in court when required.
• Assist Community Manager with newsletters and other marketing material.
• Contribute to resident satisfaction and the achievement of property goals.

Requirements

• High School diploma or equivalent education required.
• Previous experience as an administrative assistant required.
• Proficiency in Microsoft Office (Excel and PowerPoint in particular).
• Ability to work with a variety of people and make them feel comfortable quickly.
• Must be able to multi‑task.
• Driver's license required and reliable transportation.
• Ability to work any scheduled hours as well as additional hours needed to complete the job.
• The position requires effective oral and written communication skills.
• Must have strong organizational and time‑management skills.

About CRM Residential

CRM Residential is an award‑winning full‑service property management company which professionally manages 11,000+ apartments valued in excess of one billion. We are exclusively third‑party, so there is no conflict of interest between the properties that we manage for our clients and our own properties, because we do not own any properties. Our focus is dedicated to our clients.

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you have a passion for office work and a desire to work for a reputable company, we encourage you to apply for this exciting opportunity.