Part Time Administrative Assistant

Keystone Cooperative; Bryant (IN); On-site; USD 32,000 - 45,000; Full time

Job summary

Keystone Cooperative is seeking a detail‑oriented admin/customer service specialist to support the Bryant, IN branch. You will handle calls, process payments, manage documents, and assist with accounts receivable with urgency, accuracy, and teamwork.

The role requires strong Office skills, reliability, and the ability to work under tight deadlines. Join a collaborative team committed to efficient issue resolution and excellent service.

Qualifications

• High school diploma and 1–2 years related experience and/or training.
• Proficient with Microsoft Office Suite.
• Strong verbal and written communication skills.

Responsibilities

• Handle high volume phone calls professionally and redirect as needed.
• Communicate with customers to address billing questions and adjustments.
• Process payments, orders, and requests accurately.
• Reconcile and file paperwork in a timely manner.
• Process electronic files via email and maintain organized records.
• Submit finalized documentation and reports.
• Balance cash drawer daily and manage branch mail.

Skills

Communication skills

Microsoft Office

Organizational skills

Attention to detail

Multitasking

Pricing accuracy

Independent decision making

Team player

Education

HS Diploma with 1–2 years related experience

Tools

Microsoft Excel

MS Word

Job description

Position Overview

The purpose of this role is to provide customer service and administrative assistance for the branch. This role will assist with accounts receivables as well as verifying, filing, and responding to customer contracts with urgency. Other standard clerical duties such as answering phone calls and directing them to the correct individuals, sorting mail and assisting with other duties as needed.

Duties And Responsibilities

• Receive and disperse a significant volume of phone calls in an efficient, courteous, and professional manner.
• Actively communicate with customers to adjust billing, answer questions, etc.
• Process payments, orders, and requests accurately.
• Reconcile, process and file necessary paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties including but not limited to filing, photocopying, faxing, typing, and mailing.
• Balance cash drawer daily
• Compiles, sorts, and distributes daily mail. Receive courier deliveries. Sends out branch mail weekly.
• Responsible for purchasing general office and break room supplies.
• Assist with special projects as needed.
• Performs other duties as assigned.

Skills And Qualifications

• Strong verbal, and written, communication skills.
• Proficient with Microsoft Office Suite
• Excellent organizational skills and the ability to work well within strict time frames.
• Detail oriented with the ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and accurately calculate prices.
• Ability to work without supervision and make appropriate decisions.
• Work well in a team environment.

Education And Experience

• High school diploma and one to two years related experience and/or training; or equivalent combination of education and experience.