Parkside Pediatrics - Triage Nurse

Parkside Pediatrics; Greenville, Northern (SC, KY); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Parkside Pediatrics in Greenville, SC seeks a qualified Triage Nurse to provide telephonic nursing services during daytime hours. The role emphasizes health information, triage, and coordinating with providers to arrange orders and appointments.

The RN must hold a South Carolina license with at least 2 years of experience, strong communication skills, and a commitment to HIPAA and patient confidentiality in a busy pediatric practice.

Qualifications

• Current SC RN license and 2+ years RN experience.
• Excellent interpersonal and communication skills with customer service focus.
• HIPAA compliance and confidentiality are essential.

Responsibilities

• Provides telephonic nursing services including triage, health information, education and assessment.
• Identifies emergent situations and transfers life-threatening calls per protocol.
• Communicates information to physicians as needed.
• Conducts thorough nursing assessments of callers' symptoms.
• Develops and evaluates a plan of care for callers.

Skills

Telephonic triage

Nursing assessment

HIPAA compliance

Patient communication

Education

SC RN license

Job description

Posted Wednesday, August 19, 2026 at 4:00 AM

Job Title: Triage Nurse

Supervised by: Triage Clinical Manager

Hours: Full-time, Monday - Friday (12:00 - 6:00PM), every other weekend

Location: Greenville, South Carolina (must be located in the Upstate of SC)

Position Overview: Provides accurate and responsive service to all calls received during regular business hours. Appropriately utilizes triage tools and collaborates with providers on an as needs basis to obtain orders for facilitating patient care. Schedules patients as needed for appointments.

Responsibilities:

• Applies professional skills and knowledge of established concepts, principles, and practice to provide telephonic nursing services including, but not limited to, health information, health education, healthcare assessment and triage.
• Identifies emergent situations and effectively transfers life threatening calls to appropriate agencies per protocol.
• Accurately communicates information to physician as needed.
• Conducts thorough and sound nursing assessments of caller’s presenting symptoms.
• Develops, implements, and evaluates a plan of care for each caller presenting symptoms.
• Applies nursing process to identify and prioritize healthcare triage interventions that are appropriate, accurate, effective, and reduce the risk of adverse outcomes.
• Appropriately schedules patients as needed for follow-up appointments.
• Returns calls in a timely manner.
• Maintains patient confidentiality and strictly adheres to HIPAA guidelines.
• Follows policy to document call inquiries clearly and thoroughly. Documentation will be completed immediately after the call ends.
• Takes ownership of ensuring the Tribe Way is experienced by Parkside patients, families, and team members. Promotes an authentic, transparent work environment with Parkside team members. Always providing polite and courteous conversations.
• Communicates transparently with Clinical Manager when issues arise or changes need to be made.
• Must be able to meet during business hours for Clinical and Triage Team meetings.

Required Minimum Education & Certification:

• Current SC license RN required; 2+ years RN experience
• Excellent interpersonal and communication (oral and written) skills with customer service focus required

Work Environment & Physical Demands:

• Requires siting, standing, and walking associated with a normal physician office environment.

Tribe513 is an equal opportunity employer.