Parks Volunteer Programs Lead & Operations Specialist

City-of-Wentzville; Wentzville (MO); On-site; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Vision benefits

Dental insurance

Employer-paid life insurance

Retirement pension

13 paid holidays

Five personal days

Vacation time

Sick time

Tuition reimbursement

Employee assistance program

Discounted recreation center

Job summary

The City of Wentzville is seeking a Parks Business and Volunteer Specialist to lead department-wide volunteer services and programs from Wentzville City Hall. This role directs engagement, onboarding, recognition, and retention strategies, while supporting board activities and handling financial processes.

Responsibilities include program design, operations alignment, data analytics, and safety training coordination, with a strong emphasis on customer service and cross-functional collaboration.

Qualifications

• Bachelor's degree in Recreation, Business Management, or a closely related field is required.
• A minimum of 2 years of related experience is required.
• First-Aid/CPR certification within 6 months of hire date.
• Valid driver’s license required.

Responsibilities

• Design, evaluate, and continuously improve a comprehensive volunteer program, including recruitment, onboarding, engagement, recognition, and retention strategies.
• Align volunteer assignments with departmental priorities, operational needs, risk considerations, and volunteer qualifications.
• Track and analyze volunteer participation, retention, and outcomes to guide future program decisions.
• Serve as staff support for the Parks and Recreation Advisory Board and assigned committees by preparing agendas, recording minutes, and maintaining records.
• Handle records retention, filing, indexing, scanning, data entry, database creation, and report generation.
• Facilitate department safety training by managing scheduling, maintaining compliance records, and enforcing safety procedures.
• Process purchases, review receipts, manage invoices, and ensure accurate software entry.
• Balance daily cash drawers, prepare deposits, issue refunds, and generate daily closing financial reports.

Education

Bachelor's degree in Recreation, Business Management, or a closely related field

Job description

The City of Wentzville is seeking a Parks Business and Volunteer Specialist to lead department-wide volunteer services and programs from Wentzville City Hall. This role directs engagement, onboarding, recognition, and retention strategies, while supporting board activities and handling financial processes.

Responsibilities include program design, operations alignment, data analytics, and safety training coordination, with a strong emphasis on customer service and cross-functional collaboration.